return and exchange policy
This policy only applies to products purchased from our website.
Our policy lasts 14 days. Your right to return becomes invalid after 14 days.
To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in its original packaging.
Various types of goods are exempt from return. Perishable items such as food, flowers, newspapers and magazines cannot be returned. We also do not accept personal or hygienic products, products containing hazardous substances or flammable liquids or gases.
Additional products that cannot be returned:
- Gift cards
- Downloadable software/image products
- Some health and personal care products
- Products produced on special order
We need a receipt or proof of purchase to complete your return. Please do not return your purchase to the manufacturer.
There are certain situations where only partial refunds are given.
- Book with clear signs of use
- Any item that is not in its original condition, damaged or missing parts due to reasons not caused by our error
- Any items returned after 14 days of delivery will be refunded (if applicable) Once your return has been received and inspected, we will send you an email acknowledging that we have received your returned item.
We will also notify you if your refund has been approved or denied.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain period of time.
Late or missing refunds
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company; It may take some time for your refund to be officially issued. Then contact your bank. There is usually some processing time before the refund is issued.
If you've done all this and still haven't received your refund, please info@lalekar.com Contact us at.
discounted products
-Refunds can only be made on regular priced products, unfortunately discounted products cannot be refunded.
Changes
We only replace items if they are defective or damaged. The damaged item must be in the same condition as the damage you received. For products that have suffered various damages non refundable. It is important to package your return shipments carefully. If you need to replace it with the same product info@lalekar.com Send an email to and ship your product to:
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the amount you returned. A gift certificate will be sent to you upon receipt of the returned product.
If the item was not marked as a gift when purchased, or the gift giver had the order shipped to them to give to you at a later date, we will send a refund to the gift giver and they will notify you of your return.
Transport
To return your product, you must mail your product to the following address:
Email: info@lalekar.com